Customer Service Announcements

  • Updated: 1 day 1 hour ago
    PWSD #2 AND/OR EAST CENTRAL MISSOURI WATER & SEWER HAS LIFTED THE BOIL ADVISORY. AREAS AFFECTED: 14602-14643 AVALON MIST LANE 26867-26999 BEE ROAD 26631-26835 CASARAH PLACE 3465 CHARLACK 26798 LAKE ROAD 14819-14921 MAC LANE 26568-26936 MUENZ ROAD 14350-14832 STATE HIGHWAY M 14832 VAUGHN ROAD...
  • Updated: 1 day 15 hours ago
    As a portion of our customers from Innsbrook are well aware, PSWD#2 has experienced extreme low pressure in the northeastern portion of the system around Highway M from Bee Rd to the area west of Muenz Rd. recently. PWSD#2 is well aware of this situation and apologizes for any inconvenience the...
  • Updated: 4 days 57 min ago
    Wright City/Innsbrook area customers, you may have noticed a brief loss of pressure this morning. Anytime we experience a loss of pressure, a boil advisory is issued as a precaution. We appreciate your patience and understanding as our crew members work diligently to prevent the ongoing loss of...
  • Updated: 4 days 1 hour ago
    PWSD #2 AND/OR EAST CENTRAL MISSOURI WATER & SEWER HAS HAD A LOSS OF PRESSURE IN THE FOLLOWING GENERAL AREAS AND THEREFORE HAS ISSUED A BOIL ADVISORY FOR THE NEXT 24-48 HOURS. AREAS AFFECTED: 14602-14643 AVALON MIST LANE 26867-26999 BEE ROAD 26631-26835 CASARAH PLACE 3465 CHARLACK 26798 LAKE...
  • Updated: 3 months 3 weeks ago
    The Water District is working on a meter change out program, you may experience air in your lines after they have changed out your meter. If you experience air in your lines please run your cold water for about 15 minutes and this should clear it up. The customer service rep will leave a pink door...
  • Updated: 4 months 4 weeks ago
    Our new website will be updated on a regular basis with news, announcements, project statuses, and other information. We encourage you to explore the website and to sign up for notifications from us at: Receive Updates or by clicking on the orange Receive Updates button located at the top of this...
  • Updated: 6 months 3 weeks ago
    Welcome to our new website, powered by Muni-Link. Muni-Link WebPresence provides a robust, full-function website platform specifically designed and developed for Utility Billing Authorities. Our newly designed website offers quick and easy access to essential information and features, such as the...
  • Updated: 7 months 2 weeks ago
    Our new website provides you with the opportunity and convenience of receiving, viewing, and paying your bill online. No more waiting for the mail. Make your life easier by receiving your bill each month online. Our eBill is a secure way to receive and view your bill online. By enrolling in...